MathsFamily Privacy Policy – Ensuring Your Data is Safe with Us
Effective Date: 5-October 2024
At MathsFamily.com, we value the privacy and safety of our users, especially children. This Privacy Policy outlines how we collect, use, and protect your personal information. Please read this Privacy Policy carefully. By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect only the information necessary to provide you with the best possible learning experience on our platform. The only personal information we collect is from Google Authentication during registration and login. This includes:
- Your name
- Your email address
We do not collect or store any other personal information unless it is provided to us voluntarily for specific purposes (such as feedback or inquiries).
2. How We Use Your Information
The information we collect is used solely for the purpose of:
- Creating and managing your account.
- Providing personalized educational content.
- Sending you updates, notifications, and important information regarding the platform.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Children’s Privacy
Our platform is specifically designed for children in grades 1 to 6. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without parental consent.
- Parental Consent: We obtain parental consent before collecting any personal information from children under 13.
- Data Deletion: Parents can request to access, review, or delete their child’s personal information at any time by contacting us directly.
If we learn that we have inadvertently collected personal information from children under 13 without parental consent, we will take steps to delete that information as soon as possible.
4. Data Protection and Security
We are committed to protecting your information from unauthorized access or disclosure. We use reasonable physical, electronic, and administrative safeguards to protect your personal data. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use only essential cookies for functionality (e.g., login sessions) and non-personalized analytics cookies (e.g., Google Analytics with anonymized IPs). For users under 13, we do not use behavioral tracking cookies. Cookies are small text files stored on your device that help us remember your preferences and provide a more personalized experience.
You can manage or disable cookies through your browser settings, though doing so may affect your ability to use some features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We screen third-party links for child-appropriateness, but parents should supervise usage. Linked sites have independent privacy policies—we advise reviewing them before use. We encourage you to read their privacy policies before providing any personal information.
7. Data Retention
We will retain your personal data for as long as necessary to provide our services and to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request the deletion of your personal data, please contact us using the information provided below.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we update or correct your information if it is inaccurate.
- Deletion: You can request that we delete your personal data.
- Opt-Out: You can opt-out of receiving marketing communications from us.
For users in the European Union, these rights are governed by the General Data Protection Regulation (GDPR). For users in California, these rights are governed by the California Consumer Privacy Act (CCPA).
9. International Data Transfers
Since MathsFamily.com is operated from the United Arab Emirates (UAE), your personal information may be transferred and stored on servers outside your country of residence. By using our website, you consent to the transfer of your data to the UAE and other locations, subject to the provisions of this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date of the update. We encourage you to review this policy regularly to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or have any concerns about how we handle your personal information, please contact us:
- By email: mathsfamily01@gmail.com
- For COPPA requests (e.g., parental consent or child data deletion), email us with the subject line 'COPPA Request' for priority handling.
13. Advertising
We use Google AdSense to display non-personalized ads (compliant with COPPA). These ads are filtered for family-friendly content, but we do not control third-party ad networks. Parents can disable cookies to limit tracking.
